Casino.com is a well established player in the online gaming industry and is part of the giant Mansion gaming empire. They have a domain name most operators would die for and promote themselves as the ‘home of online gaming’. How good are they?
The first thing that strikes you is how uncluttered and easy to navigate the website is. A large banner promotes the welcome offer for new players. Scroll down and you are hit with a huge selection of games on offer. These are easy on the eye. Hover the cursor over the game and you are given a ‘Play’ link.
The site is powered by FTSE 250 giant Playtech. Casino,com offer over 200 different slots. Themes include sports, TV and Movies, Fantasy, Fruit and more. Games including Age of Gods, Captains Treasure, Book of Dead and Gorilla Gold. However check out the filter tab and you can see that the site also includes favourites from all the other leading online providers such as Microgaming, Play N’ Go, Netent and Quickspin.
As well as slots the site offers table games, live casino, daily jackpots where someone will win big that day and mega Microgaming jackpots where the pot can go into millions. There is even a jackpot counter where you can see the in real time the jackpot total go up.
Welcome Offer And Bonuses: 100% Up To £100 Plus 200 Spins
The lifeblood of all online casinos is new players and Casino.com understand that they need to promote a welcome offer just as strong as the newest Microgaming casinos. First time players will be attracted by a spins and bonus combo:
So you can double your initial deposit up to £100. This is subject to a minimum wagering requirement of 40X which means you have to wager your full bonus monies 40 times before you can withdraw. For a £100 bonus this means having £4000 worth of bets.
On signing up you will receive 20 free spins to be used on Age of Gods games. After the first deposit you will be credited another 20 spins and then 20 spins a day for the next 8 days. Free spins have a 20X minimum wagering requirement. The maximum withdrawal is then limited to £100. Don’t be slow off the mark – the first 20 spins expire 24 hours after you register.
Click the Promotions tab for ongoing deals. These include Two for Tuesday where you can redeem a £5 bonus plus 5 spins by depositing £20 and wagering 3 times. Also you might be tempted by Friday Fever. Deposit between £20 and £100 and receive between 5 and 50 free spins.
Microgaming free spins fans will not be disappointed.
Casino.com VIP Scheme
It is all well and good attracting new players but once signed up casinos need to work hard to keep them and build loyalty. Casino.com do not fall short. They have 5 levels of VIP membership
- VIP Elite
VIP membership gives you regular deposit bonuses, exclusive promotions and 24/7 customer support. As you graduate to VIP and VIP Elite level you will benefit from a dedicated VIP account manager, loyalty welcome bonus, special gifts for birthdays and anniversaries and invitations to exclusive sporting events.
As a regular player you will accumulate loyalty points. When you have accumulated 20,000 points and deposited a minimum of £2000 you will be enrolled into Bronze level VIP status To hit VIP Elite level you need to have deposited £16000 and accumulated 50,00 loyalty points.
If you take some time off or migrate to different sites it’s OK. Casino.com always remind their VIP customers that ‘Once a VIP member always a VIP member’
As you would expect from a Mansion casino site the mobile optimisation is excellent.
Casino.com is compatible with both iOS and Android. Speed and loading are quick. The app allows instant access on the go. If you at capacity on your phone you can log in on the browser.
As with all the major online casino operators Casino.com offer a full range of payment and withdrawal options. These include Visa and Mastercard, prepaid cards such as Playsafe and e-wallets such as PayPal, Neteller and Skrill. It is worth noting the minimum deposit can vary between payment method eg for Visa it is £20 and for PayPal it is £10.
Withdrawals are made to the same method you use for deposits. Large withdrawals can take 3-5 days. You will need to send personal ID verification. As a rule e-wallet withdrawals are quicker than debit cards. Withdrawals are capped at £15000/month rising to £30000/month for VIP Elite players.
Site Security & Customer Service
Casino.com is regulated by the UK Gambling Commission and the Gibraltar Licensing Authority. It maintains the highest standards of data security, encryption and adheres to all legal protocols.
It works with the regulator to prevent money laundering and fraud. It promotes Responsible Gambling and has partnerships with Gamcare and Gambling Aware. All games are independently tested for fairness and their return to player ratios.
Casino.com offer 24/7 customer support through live chat, email and telephone. The site hosts a useful FAQ section found under the ‘Help’ tab
Microgaming Casinos Land: Our View
As part of the Mansion global giant, Casino.com is as you would expect a top online gaming site. Graphics are eye catching and crisp and the site is easy to navigate. The welcome offer is strong although I would like to see the wagering limits come down. Mobile compatibility and optimisation are excellent.
The VIP offer is best in class and rewards loyal players. The site offers a huge choice of top games from all the major game suppliers. Daily jackpots and mega progressive jackpots spice up play. Deposit and withdrawals are straightforward and offer all the main payment options. Withdrawals could be a bit quicker especially with e-wallet options. The casino is regulated in the UK and Gibralter.
We like Casino.com a lot. As far as UK casinos are concerned, they are a Premier league online outfit and at the top of their game in many areas. New players will not be disappointed.