We’ve seen a host of new Microgaming online casinos enter the marketplace over the course of the last few years, and there’s no doubt that ‘Casino Joy’ is amongst the very best platforms.
Established in 2018 by its parent company Genesis Global Limited Casinos, the site is currently licensed by both the UK Gambling Commission (UKGC) and the Malta Gaming Authority.
This guarantees a safe and secure user experience that creates genuine peace of mind, creating a scenario where customers have flocked to Casino Joy during the last two years.
Casino Joy also offers direct access to more than 1,300 slots and table games, with popular software houses including NetEnt, Evolution Gaming and Play’n GO – and the best from Microgaming – incredibly well-represented on the site.
But what else does this casino platform offer, and why should you care as a customer? Find out below
Casino Joy: 18+ Full T&C’s Apply. New UK players Only. £10 min. deposit. £5 max. bet using Bonus. 40 x wagering applies. Bonus valid for 14 days. 20 Spins on pre-selected games will be credited instantly + then 20 per day for 9 days. Free Spins valid for 72 hours from credit. Max. Free Spins winnings £100. Skrill + Neteller excluded. www.begambleaware.org
Do Casino Joy Offer No Deposit Free Spins?
At present, Casino Joy doesn’t offer Microgaming no deposit free spins to new players, but there’s still plenty to play for when registering for an account.
More specifically, your new account will be credited with 200 free spins once you’ve completed the sign-up process, so long as you make the qualifying deposit (according to the terms of the brand’s welcome bonus) and complete £5 worth of bets as part of this promotion (we’ll have a little more on this below).
This segment of the bonus will see 20 free spins added to your account every day for a period of 10 days, and you’ll have to use these within 24 hours otherwise they’ll be removed from your account. The spins are also exclusive to the popular Starburst slot, so you won’t be able to use them on any other game.
There’s also a maximum cap on the amount that you can win with these free spins, which is currently set at £100. This is a relatively competitive amount, particularly as Starburst is a low-variance slot that typically drives modest but frequent returns.
You should also know that any winnings earned from these free spins are subject to the wagering requirements associated with the welcome offer, so be sure to read on to understand how this will impact on your overall betting experience!
Do Casino Joy Offer Bonus Codes and Welcome Offers?
The current welcome offer at Casino Joy consists of a 100% deposit match up to the value of £200, which is awarded in addition to the 200 free spins on the Starburst slot.
This offer is available to all new players who credit their account with a minimum of £10, although those who utilise Skrill or Neteller to deposit funds will be ineligible under the terms and conditions of the bonus.
The bonus is also valid for a period of 14 days from the moment that the funds enter your account, while the promotion also dictates that no single wager can be higher than £5.
Any associated winnings are also subject to wagering requirements of 40x the total value of the bonus, which means that an individual who deposits £10 into their new account and receives a further £10 with which to play will have to play through £800 before completing a withdrawal.
These wagering requirements are fairly typical of the online casino market, although they still represent a significant commitment depending on the size of your bankroll and overall activity levels.
The Casino Joy Mobile Casino and App
From a design perspective, Casino Joy is arguably one of the brightest and most appealing Microgaming mobile casinos in the existing market.
Thanks to the principles of responsive design, the site’s trademark blue, pink and white colour scheme has also been replicated vividly for mobile users. This translates into an enjoyable and smooth experience for smartphone and tablet players, who can access all promotions seamlessly above the fold and navigate the site easily through a number of navigable drop-down menus.
So, although there’s currently no native Casino Joy app available on either iOS or Android, you can still access the site on the move and wager during the daily commute to and from work!
The site also features HTML5 compatible games, which means that’s virtually no restriction when accessing the Casino Joy library on your smartphone.
As a result, you can access more than 1,300 titles on the move, including more than 760 video and classic, three-reel slots. Not only this, but mobile players can also enjoy a relatively high number of progressive jackpot slots, including the iconic Mega Moolah, Hall of Gods and NetEnt’s stellar Mega Fortune.
Given this, and the presence of popular, low various slots like Starburst (which tend to offer a competitive return-to-player rate and contribute to the site’s impressive RTP rate of 97%), there’s clearly no need to compromise your experience when playing on-the-go at Casino Joy!
Casino Joy Transactions and Customer Support
As you’d expect from a popular and widely-used betting platform, there are various ways in which you can make deposits and withdrawals at Casino Joy.
In total, there are 16 payment methods accepted here, including universally accessible options and others that may be restricted in certain countries. There’s also a rich diversity of methods accepted, from bank transfer and card payments to popular e-wallets.
Here’s the full list:
- Bank Transfer (Deposit and Withdrawal)
- PaysafeCard (Deposit Only)
- Skrill (Deposit and Withdrawal)
- Neteller (Deposit and Withdrawal)
- Credit / Debit Cards – including MasterCard and Visa (Deposit and Withdrawal)
- EcoPayz (Deposit and Withdrawal)
- Entropay (Deposit and Withdrawal)
- iDEAL (Deposit Only)
- Sofortuberwaisung (Deposit Only)
- Trustly (Deposit and Withdrawal)
- Zimpler (Deposit Only)
Each of these payment methods allows for free and instant deposits, while they also enable you to credit your account with anywhere between £10 and £5,000.
Once your withdrawal has been verified, e-wallet transactions should be completed instantly, while credit and debit card payments will take between one and three working days to show in your account.
Bank transfers can take up to five working days in some instances, although this is one of the most secure payment methods available and not all online casinos offer this option to their customers.
Once again, the minimum withdrawal amount at Casino Joy is £10, while you can transfer up to £1,900 in winnings in a single transaction.
You should also note that the platform accepts several major currencies at present, including GBP, EUR, CAD, SEK, NOK and ZAR.
The site’s level of customer service is also exceptional, as you can contact the team through three different channels while representatives are available 24/7.
The live chat feature is definitely open around the clock to UK customers, while you can access this quickly and easily from any of the site’s landing pages.
You can also reach out through a freephone telephone number in the UK (08001700602), and while there’s an international number you’ll be charged for any calls made from overseas.
Finally, you can get in touch with the support team in writing at support(@)casinojoy.com, with the average response time for this channel estimated at 24 hours.