They say that not all online casinos have been created equal, whether you consider their design or the number of games that they offer or the way in which they choose to market themselves.
Take Genesis Casino, for example, which despite only being launched in 2018 as one of several new Microgaming casinos, has built a cult following of fans thanks to its excellent visuals an eye-catching space theme.
In less than two years of trading, the platform has also built a huge games’ library of more than 1,300 titles. Simultaneously it offers a superb series of bonuses and payment options to add substance to the site’s innate sense of style.
Genesis Casino backs up its unique theme and visuals with a safe and seamless user experience, and one that’s packed full of stellar slots, mobile games and a wide range of payment options. You can even wager in a host of different currencies, including NOK, SEK, ZAR, CAD, GBP and the EUR.
Then there’s the customer support, which is an omnipresent resource that customers can rely on at all times. This is also available in a number of different languages, making the Genesis Casino one of the most accessible on the market.
Below, we’ve outlined a complete review of the Genesis Casino, so that you can make an informed decision that helps you to make the most of your experience.
Genesis Casino: 18+ Full T&C’s Apply. New UK players Only. £10 min. deposit. £5 max. bet using Bonus. 40 x wagering applies. Bonus valid for 14 days. 30 Spins on pre-selected games will be credited instantly + then 30 per day for 9 days. Free Spins valid for 72 hours from credit. Max. Free Spins winnings £100. Skrill + Neteller excluded. www.begambleaware.org
Does the Genesis Casino Offer No-Deposit Free Spins?
At present, the Genesis Casino does not offer Microgaming no deposit free spins to new players, but you can access a whopping 300 free spins as part of the operator’s generous welcome bonus.
These spins are credited to your account from the moment you make a qualifying deposit of £10 or more, with 30 added initially.
You’ll then receive a further 30 every day for the following nine days, while you’ll have 72 hours from the moment of their activation to use all the free spins as part of the promotional offer.
All of these free spins must be deployed on the Starburst slot too, while there’s a £100 cap in terms of what you can win from this part of the promotion.
Any winnings will also be subject to wagering requirements of 40x the total value of the welcome bonus, and we’ll explore these terms and conditions in a little more detail below!
Does Genesis Casino Offer a Welcome Bonus?
As a brand-new player who credits their account with a minimum of £10, you’ll automatically qualify for the welcome bonus at Genesis Casino.
This means that there’s absolutely no requirement to opt-in or enter a specific bonus code, as the funds will appear in your account once your initial deposit has been completed.
But what form does this promotion take?
Well, aside from the 300 free spins on the Starburst slot, you’ll benefit from a 100% deposit match up to the value of £100.
So, individuals who credit their account with £10 will receive £20 with which to play at Genesis Casino, while those who deposit the maximum amount of £100 will see £200 added in total.
We’ve already touched on the wagering requirements associated with this offer, which are fixed at 40x the total value of the bonus.
This means that if you deposit £10 and receive £20 in total, you’ll have to play through £800 before you can withdraw your winnings. We recognise that this is a significant chunk of change, but it’s fairly typical of the market and therefore relatively competitive.
Interestingly, Genesis Casino will also provide second, third and fourth deposit matches to new customers, in the form of 50% and 25% deposit matches respectively. These are also up to the value of £100, while they help to optimise the amount of cash with which you can play following your sign-up.
The Genesis Casino and Mobile App
As we’ve already said, there are more than 1,300 games available at the Genesis Casino, the vast majority of which are slots (including popular titles such as Starburst, Fire Joker, Vikings Go Bezerk and the Book of Dead).
There are also 70 live casino games, including an eclectic selection of live dealer roulette, blackjack and baccarat iterations and titles such as Dream Catcher, Caribbean Stud and 3-card Poker.
A large number of these games are also HTML5 compatible and therefore available on mobile devices, including both smartphones and tablets.
In total, you can currently play nearly 500 of the site’s most popular games on your smartphone, with responsive design techniques also helping to optimise the overall gameplay experience while on the move.
As a result of this, you can access a raft of superb games from the industry’s leading software houses, including NetEnt, NextGen, Play ‘n Go, Yggdrasil and of course the best Microgaming mobile casino games out there.
This makes for a relatively impressive mobile gaming experience in the current marketplace, despite the fact that Genesis Casino has yet to launch native apps on either iOS or Android.
Customer Support and Payment Methods
As you’d expect from any online casino in the modern age, the Genesis Casino offers a number of payment methods for players who are looking to complete transactions.
There are 10 viable payment methods in total, the majority of which can be used to complete both deposits and withdrawal. Here’s a comprehensive list, along with an update on how each option can be used:
- EcoPayz (Deposit and Withdrawal)
- Maestro (Deposit Only)
- MasterCard (Deposit and Withdrawal)
- Neteller (Deposit and Withdrawal)
- Paysafe Card (Deposit and Withdrawal)
- Visa (Deposit and Withdrawal)
- Entropay (Deposit and Withdrawal)
- Skrill Deposit and Withdrawal)
- Rapid Transfer (Deposit and Withdrawal)
- Online Bank Transfer (Withdrawal Only)
When making your first transaction using an e-wallet platform, you can expect it to take up to 24 hours to complete on average. However, all subsequent transactions should be completed instantly, while Visa, MasterCard and Maestro payments should take between one to three working days to process.
You can also use an online bank transfer to withdraw money from your account, but while this may be one of the most secure payment methods it can take up to five working days to receive your funds.
You’ll need to note that cheques aren’t available as a viable payment method here, while it’s important to manage your expectations by allowing the operator up to 48 hours to process your request. Once again, your transactions may be processed instantly, but this isn’t always the case (particularly at the weekend).
Overall, the deposit and withdrawal processes are painless with the Genesis Casino., but in the unlikely event that you do incur any issues you can always rely on the team’s excellent customer support representatives to have you covered.
There are several ways in which you can contact the team, with the 24/7 live chat undoubtedly the most responsive. You can access this by clicking through the question mark symbol on the right-hand side of your screen, and which point you’ll make contact with an online agent almost instantly.
The operator also has a freephone number (for UK customers) and an international number (if you need to contact the team when oversees). Just note that you’ll be charged for such calls, so it may be better to seek out a more viable contact method.
You can also contact the team via email, with this being ideal for more complex queries. There’s also a detailed FAQ section here, and this may help you to answer any query that you may have without having to contact anyone at all!
Ultimately, we’d definitely recommend this site to customers, particularly those who like to choose from a wide range of games and enjoy flexibility when completing financial transactions.