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Bonuses & Offers
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Number Of Titles
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Customer Support
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Software & Games
Summary
Mansion Casino’s bonus offers, mobile offering and extensive customer support are just some of the features which have secured the site’s reputation as one of the most popular on the market among players in recent years.
For slot lovers in particular, it should also be noted that the operator boasts genuinely impressive RTP rates, with video slots offering an optimal return of 96.03% on every £1 spent. The corresponding RTP rate for roulette iterations peaks at 98.65%, while table games as a whole deliver an optimal RTP rate of 99.64% overall.
When you consider these RTP rates alongside the wide range of payment options, excellent customer service and immersive Mansion Casino mobile app, you can see why we’re confident in recommend this platform to anyone iGaming enthusiast (and particularly high rollers).
Below we delve deeper into all the features you can expect to enjoy as a new casino player at Mansion.
The iGaming market remains one of the most competitive spaces in the world, and one that makes it hard for individual operators to stand out. Some brands continue to buck this growing trend, however, with Mansion Casino offering a relevant case in point.
There are several reasons for this, from the operator’s hand-picked selection of diverse games to its exceptional return-to-player (RTP) rates and significant emphasis on the provision of customer support.
We’ll explore all of these factors in further detail below, while asking whether or not the Mansion Casino is the ideal iGaming platform for you.
Does Mansion Casino Offer No Deposit Free Spins?
At present, the Mansion Casino doesn’t offer new no deposit free spins as part of its welcome bonus. However, the operator does offer a number of recurring promotions for existing players, which certainly helps to set them apart from their rivals in a competitive space.
For example, every Tuesday will see some lucky players offered a 25% reload bonus, while high-rollers and VIPs may also enjoy exclusive reload offers on an ad-hoc basis.
You can also play for loyalty and comp points on a daily basis, enabling you to work your way through a prize-packed five-tier rewards scheme. What’s more, you can earn these points while playing your favourite online roulette, blackjack and slot iterations on a daily basis.
As part of this, you can earn a grand total of £50 in cash if you participate in the Mansion Casino ‘Refer-a-friend’ scheme. It’s this type of innovative and immersive reward that really makes this operator one of the most popular on the market, particularly for VIP players who wager frequently.
Does Mansion Casino Offer a Welcome Bonus and Bonus Code?
As if all of this isn’t enough, the Mansion Casino is also renowned for its appealing and genuinely lucrative Microgaming welcome bonuses.
The latest of these is available to all new players who are aged 18 and over, and it takes the form of a 100% deposit match up to the value of £200.
So, if you initially credit your new account with the minimum deposit of £20, you’ll receive £40 in total with which to play. Of course, your identification will need to be verified as a new player before you can receive the funds, in line with the updated guidelines unveiled by the UK Gambling Commission (UKGC).
As with any iGaming welcome bonus, this promotion is also subject to wagering requirements of 40x the total value of the offer. So, if you deposit £20 and receive £40 in total funds, you’ll have to play through a hefty £1,600 before withdrawing any winnings.
While this level of wagering requirement is relatively standard in the industry, the minimum deposit is a little higher and this slightly undermines the competitiveness of the promotion in the real-time market.
Game weighting also applies to this welcome bonus, while there are various betting limits imposed across different, key verticals.
You cannot wager more than £5 on slots, for example, while other game types and verticals are subject to a betting cap of 10% the total bonus value.
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Mansion Casino Mobile Casino and App
You can still choose from in excess of 500 high-quality titles here, including more than 250 slots and a whopping 168 table games (which is something of an iGaming market high!). Many of these are, of course, Microgaming mobile casino games.
There are even 15 iterations of video poker, creating a diverse selection of games that should appeal to players of all shapes and sizes!
This brand has also reacted to the constantly changing nature of player behaviour, with more than 50% of all gamblers now wagering regularly through a mobile device. To this end, the Mansion Casino has invested in a responsive and mobile-friendly website design that incorporates a growing number of HTML5 games, with a selection of more than 100 titles now available for players to access on the go,
However, if you want to access a wider range of games and enjoy a more comprehensive user experience, we’d recommend downloading the Mansion Casino app onto your iOS or Android device.
These apps largely replicate the games’ library available through the main casino platform, while it also offers an exceptional and truly immersive iGaming experience.
Mansion Casino Transactions and Customer Support
Now we come to the important part; as we consider the precise range of payment methods through which you can process your deposits and withdrawals!
After all, even if you love the immersive nature of iGaming, there’s little point in wagering your hard-earned cash if you’re unable to withdraw winnings into your account.
To this end, the Mansion Casino offers a relatively wide range of payment methods, many of which can be used seamlessly to complete both deposits and withdrawals. These include:
- EcoPayz (Deposit Only)
- Laser (Deposit and Withdrawal)
- Maestro (Deposit and Withdrawal)
- Neteller (Deposit and Withdrawal)
- PayPal (Deposit and Withdrawal)
- Paysafe Card (Deposit Only)
- Switch (Deposit and Withdrawal)
- Visa (Deposit and Withdrawal)
- Entropay (Deposit and Withdrawal)
- Skrill (Deposit and Withdrawal)
- Boku (Deposit Only)
- WebMoney (Deposit and Withdrawal)
- Local Bank Transfer (Deposit and Withdrawal)
- Citadel Instant Banking (Deposit Only)
- Bank Draft (Withdrawal Only)
- Cheque (Withdrawal Only)
- ECO Card (Withdrawal Only)
- Euro6000 (Withdrawal Only)
As you can see, this represents a huge range of payment methods, which makes it relatively easy for customers to credit their account and transfer their winnings!
Pretty much all of these platforms will execute instant deposits, although it’s important to note that withdrawal times will vary from one channel to another. For example, your first withdrawal to a designated e-wallet will take between 24 and 72 hours to complete, although subsequent transactions through this method should be completed instantly.
In the case of credit and debit cards, transactions can take a little longer, up to six working days in some instances. Bank transfers may also take up to five working days in some instances, while withdrawals processed using cheques will take up to 28 days depending on your banking provider.
Some of these times are influenced by Mansion Casino’s pending times, which are slightly higher than the market average. In fact, they can peak at 72 hours in some instances, particularly during periods of high demand.
When it comes to customer support, it’s fair to say that the Mansion Casino definitely excels. To achieve this, the operator employs customer service agents across a number of channels, optimising your chances of resolving queries quickly and efficiently.
The site’s live chat is available 24/7, for example, while it can also be accessed through any landing page on the website.
There’s also a freephone number for UK callers (0800 376 8375), enabling you to make contact with a customer service rep at any time of the day or night and talk your query through with a courteous and experienced agent.
If you have a slightly more complex problem that needs to be explained in detail to an agent, you can shoot an email directly to support(@)mansion.com.
The response time through this channel can vary depending on demand and staffing, but as a general rule you should expect a detailed answer within 24 hours of sending the message.